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Privacy Policy & Terms of Use

Privacy Policy

Last Updated: 01/11/2024

At The Import Lab, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.

1. Information we collect

  • Personal Information: We collect personal information, such as your name, email address, phone number, and other details you provide when you fill out forms on our website.

2. How we use your Information

  • Providing Services: The information we collect helps us to deliver personalized, high-quality services and respond to your inquiries effectively.

  • Customer Support: Your contact details allow us to communicate with you and provide support when needed.

  • Improving Our Website: Usage data helps us to analyze trends and improve the functionality and content of our website. No personal information or details will be shared with any third parties without your explicit permission.

3. Data Security

  • We prioritize the security of your data and implement necessary measures to protect it from unauthorized access, alteration, or disclosure. 

4. Data Sharing

  • We do not share, sell, or rent your personal information to third parties. Your data is solely used for the purposes outlined above and is only accessible to authorized team members at The Import Lab.

5. Your Rights

  • You have the right to request access, correction, or deletion of your personal information at any time. Please contact us using the information provided below if you would like to exercise these rights.

6. Contact Us

  • For any questions or concerns regarding your privacy, please reach out to us:

  • Email: info@theimportlab.com

  • Phone: +61 420 757 468

Terms of Use

Last Updated: 01/11/2024

Welcome to The Import Lab website. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. If you do not agree with any part of these terms, please do not use our site.

1. Acceptance of Terms

  • By using our website, you acknowledge and agree to these Terms of Use, which govern your interaction with our site.

2. Use of the Website

  • You must be at least 18 years of age to use our website.

  • You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, this site by any third party.

3. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of The Import Lab or its content suppliers and is protected by intellectual property laws.

  • You may not copy, reproduce, modify, or distribute any content from this website without prior written permission.

4. Disclaimer of Warranties

  • While we strive to provide accurate and up-to-date information, The Import Lab makes no warranty or representation about the accuracy or reliability of the content on this site. Your use of the website is at your own risk.

6. Privacy

  • Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

7. Changes to Terms

  • We reserve the right to update or modify these Terms of Use at any time without prior notice. Any changes will be effective upon posting, and your continued use of the website indicates your acceptance of the revised terms.

8. Governing Law

  • These Terms of Use are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Victoria, Australia.

9. Contact Information

  • For questions regarding these Terms of Use, please contact us at:

  • Email: info@theimportlab.com

  • Phone: +61 420 757 468

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